Frequently Asked Questions
How will I know if my team is approved?
Once you submit your online application, our tournament committee will review the information and make a final decision. At the time of approval, you will receive an email to secure your spot. You must also send a deposit of $500 USD per team within 14 days of approval.
Checks should be made payable to:
Nickel City Hockey
81 Lincoln Blvd
Buffalo, NY 14217
How do I book hotels?
Each tournament tab at the top of the page has a link directly to Hotels. All information will be found on this section of the website. Please note, we do have a "Stay to Play" policy for all tournaments.
What is my hotel deposit?
Many hotels require a deposit to secure the booking during an event. This deposit is a portion of the total cost of your stay, and it is included in the advertised rate that you see when making the reservation. Deposits ensure that the hotel has a guarantee, and discourages no-shows or cancellations. Your deposit can vary depending on the tournament you are attending.
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When you arrive at the hotel, the remaining balance of your room rate should be charged to your credit card, or paid in cash. This remaining balance should be the advertised room rate minus the deposit that you already paid. It is important to note that your hotel deposit can be refunded only before your unique booking cutoff.
What is your refund policy?
If cancelled within 45 days of the event, no refund will be issued. If cancelled greater than 45 days before an event, a $500 USD cancellation fee applies.
How can I make a schedule request?
In order to make a schedule request, please email the Tournament Director with your specific requirements. While we will do our best to accommodate, requests are not guaranteed, and teams are expected to be available for the entirety of the tournament.
When should we plan to arrive and depart?
All participants should plan to arrive the night before the tournament start date. Games can begin as early as 7:00am. Championship games will conclude at approximately 5:00 - 6:00pm on the final day that your division is playing games.
What is the playoff format and how do we advance?
Under the Rules tab for each tournament, you can find the complete playoff format and advancement procedures.
What paperwork must we submit after being accepted?
Official rosters must be entered online through the Dropbox Link sent in your confirmation email. If you cannot upload your roster, please email it to the Tournament Director. Travel permits are required for all Canadian and International teams.